FLG Support

Problems Using FLG Over O2 Mobile Data

O2 compress data when you access sites over mobile data. This is known as 'proxy compression'.

If you're having problems using FLG over mobile data but not whilst connected through Wi-Fi, and you're an O2 pay monthly customer, try changing your mobile data access point to:

  • Proxy: mobile.02.co.uk
  • Username: bypass
  • Password: password
  • Please contact O2 support if this doesn't help, they may be able to provide further advice.
Need more help?


We always aim to provide great support to everyone. Contact our support team for help and advice or let us know how we can improve FLG on our feedback site.