Access Keys in FLG
Access Keys allow external systems to interact with your FLG account via the FLG API. These are most commonly used for integrations with Zapier, lead generation tools, or bespoke partner submissions.
There are two types of access keys available:
There are two types of access keys available:
Full Access Keys
Full access keys provide unrestricted API access across your entire account, subject to the permissions enabled at the time of key creation.
Typical use cases:
To create a full access key:
⚠️ Only generate full access keys for trusted users. These keys allow access to sensitive data like users, introducers, and marketing metadata.
Typical use cases:
- Internal development
- Bespoke integrations
- Trusted external systems
To create a full access key:
- Go to Settings > Configuration > Access Keys
- Click Add New
- Select Key Type: Full
- Choose which features this key can access (e.g. leads, appointments, journeys)
- Click Create Key
⚠️ Only generate full access keys for trusted users. These keys allow access to sensitive data like users, introducers, and marketing metadata.
Partner Access Keys (Restricted)
Partner keys are designed specifically for third-party introducers or lead buyers. They provide scoped access, allowing external organisations to submit leads and view data related only to a specific introducer or partner.
This ensures compliance, security, and prevents data leakage across your wider CRM.
Partner Key Rules:
How to create a Partner Key:
⚠️ Partner keys cannot access users, marketing sources, or any metadata outside the partner scope.
This ensures compliance, security, and prevents data leakage across your wider CRM.
Partner Key Rules:
- Must be linked to one introducer or partner record
- All API responses are filtered to that partner
- Non-permitted data returns a 403 response
How to create a Partner Key:
- Go to Settings > Configuration > Access Keys
- Click Add New
- Select Key Type: Partner
- Use the Partner/Introducer dropdown to choose the linked record
- Choose which features this key can access (e.g. create leads, read leads)
- Click Create Key
⚠️ Partner keys cannot access users, marketing sources, or any metadata outside the partner scope.
Access Key Scope Options
When creating any access key, you can choose which parts of FLG the key can access. Example scopes:
- Create leads
- Read leads
- Update and delete leads
- Manage activity records(Full keys only)
- Access Voice Integration(Full keys only)
- Appointments (Full keys only)
- Journeys(Full keys only)
- Manage partners (Full keys only)
Data Access Matrix (Partner Keys Only)
Data Type | Access | Notes | |
| Create Leads | Full | Standard lead submission | |
| Lead Groups | Scoped | Only those linked to the partner | |
Lead Types | Scoped | Only those linked to the partner | |
| Statuses | Full | Full List | |
| Users | No access | 403 response | |
| User Groups | No access | 403 response | |
| Introducers | Scoped | Only the linked introducer | |
| Partners | Scoped | Only the linked partner | |
| Marketing Source / Medium / Term | No access | 403 response |
What happens when an access key is deleted?
- Any API or Zapier automation using the key will immediately stop working
- Deleted keys are logged in the audit trail
- Keys cannot be restored once deleted
- Click the bin icon next to the key in the list
- Confirm the deletion in the modal
⚠️ There is currently no expiry date for access keys. It’s up to account admins to regularly audit and remove old keys.
Using Partner Keys in Zapier
Partner Keys still allow Zapier dropdowns to render, even if the data is restricted.
- Empty dropdowns will simply return [] if no access is permitted
- Triggers like "Lead Created" return static test payloads (not live data)
Need Further Assistance?
If you have any questions or require additional support:
- Visit our Help Centre for more articles and guides.
- Contact our support team via the Help option within the FLG platform.