FLG Support

Appointment rules?


This page has an explanation of the appointment rules that can be configured. If you're unsure of how to reach the page shown below please see the help page for how to change appointment rules.
The appointment rules configuration page consists of the following:

Minimum scheduling noticeThis is the minimum amount of time in the future that a new appointment can be booked for.

For example, if set to 1 hour, any new appointments can only be booked at least 1 hour from the current time.
Buffer between appointmentsThis is the minimum amount of time that must exist between each appointment.

Can be set to between 0 and 120 minutes.

If set to 30 minutes it would mean that a new appointment can't be set if it's less than 30 minutes before or after an existing appointment.
Start intervalSpecifies the frequency of available time slots.

Can be set to 15, 30 or 60 minutes.

If set to 30 minutes it would allow for appointments to be booked in half-hour increments, e.g. 13:00, 13:30, 14:00 etc.
Your availabilityAllows you to set which days and times you are available for appointments.

Click on Edit availability to change the times for specific days.

Changing Appointment Rules

When a calendar is connected to your FLG user profile you have the option to adjust your appointment rules.

If you haven't yet connected a calendar please see getting started with appointments.

To manage your appointment rules click in the bottom left corner where your name or company logo is and then select Update profile.

On that page, click on Open Calendar Settings.

Click on Appointment rules

You will then be shown the appointment rules configuration page where you can amend your appointment rules.

Need more help?

We always aim to provide great support to everyone. Contact our support team for help and advice or let us know how we can improve FLG on our feedback site.