We're always here to help! Our goal is to provide fast, friendly, and reliable support whenever you need it.
If you ever run into an issue or simply have a question, you can reach us in the way that suits you best.
Our support hours are Monday–Friday, 9am–5pm (excluding bank holidays).
Contact us
Email Support - support@getflg.com
Drop us a message anytime—our team will get back to you as quickly as possible during support hours.
Phone Support - 01282 798 545
Prefer to chat? Give us a call and we’ll be happy to help.
Contact Form - getflg.com/contact
Use our online contact page if you’d like to send us a message directly through the website.
Check Our System Status
Wondering if FLG is experiencing issues or undergoing maintenance?
Visit our status page at any time to see real-time and historical platform updates, plus any scheduled maintenance.
Share Your Feedback
We love hearing from you! If you have an idea, request, or suggestion on how we can make FLG even better, visit our feedback site.
We use a single shared feedback board for all FLG products and services. This helps us understand what matters most to you and prioritise future improvements.
How it works:
- You submit your feature ideas
- Other customers can vote, helping us spot trends
- We use the data to shape our roadmap
- We review every post and comment you make
- We may not respond to every idea, but we’re always listening - If we need more detail, we’ll reach out to you directly
Your feedback genuinely helps shape the future of FLG - thank you for being part of that journey!